Redtech is a trusted Customer Experience (CX) Service Partner that helps companies successfully enter and navigate the complex world of CX tools, solutions, and implementations. We maximize ROI and minimize risk for companies evaluating, implementing, and transforming their Customer Experiences.
Redtech helped bing ads increased their customer acquisition conversion rate by over 40% for customers on a PPC journey.
The Redtech Difference
Our skilled CX professionals won’t oversell you on a solution or undersell you on the complexity of the undertaking. We work with you every step of the way to insure that you understand the pros and cons of all aspects of your customer experience program. We help to set expectations for your stakeholders around functionality and the benefits in both the short and long term. But most importantly we help you to measure and show the impact to the business that your CX initiatives are driving.
At Redtech we can help with:
- Defining the business and brand objectives
- Customer journey mapping
- Identifying your customer’s digital interactions and devices
- Listening to your customer (VOC)
- Listening to your employees (VOE)
- Identifying low hanging fruit for quick wins that integrate into a broader long term CX strategy
- Integrating CX platforms and tools
How can we help your business enhance its digital customer experience?
Contact us now